Shipping Policy
Welcome to Cracking Collectables. We want to ensure that your shopping experience with us is smooth, secure, and enjoyable. Please review our shopping policy before placing an order.
1. Ordering
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Orders can be placed directly through our website.
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You will receive an order confirmation email once your purchase is completed.
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Please ensure all personal and shipping details are entered correctly to avoid delays.
2. Payment
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All payments must be made at the time of purchase.
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We accept secure payments via PayPal, Stripe, and major credit/debit cards.
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Prices are listed in GBP (£) and may include applicable taxes.
3. Shipping & Delivery
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We currently ship within the United Kingdom.
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Standard delivery time: 2-3 Days
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We are not responsible for delays caused by couriers or circumstances beyond our control.
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Tracking information will be provided once your order is dispatched.
4. Returns & Exchanges
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Returns are accepted within 30 days of delivery if items are unused and in original packaging.
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Customers are responsible for return shipping costs (unless the item is damaged or faulty).
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Refunds will be processed within 5–7 business days after receiving the returned product.
5. Cancellations
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Orders may be cancelled within 24 hours of purchase if they have not yet been shipped.
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Once dispatched, orders cannot be cancelled.
6. Customer Support
For any questions about your order, please contact us:
📍 Cracking Collectables